01
What types of packaging supplies do you offer?
At NuPack, we offer a wide range of packaging supplies including mailing boxes, poly mailers, bubble mailers, EFTPOS rolls, packing tapes, compostable mailers, printer toners, card mailers, and more.
02
Do you provide eco-friendly packaging options?
Yes, we offer several eco-friendly packaging options, including compostable mailers and recyclable materials to help reduce environmental impact.
03
Can I get custom packaging solutions?
Absolutely! We offer customizable packaging solutions to meet your specific needs. Contact our team to discuss your requirements.
04
What are the benefits of using compostable mailers?
Compostable mailers are environmentally friendly, breaking down naturally without leaving harmful residues. They are an excellent choice for businesses looking to reduce their carbon footprint.
05
How do I place an order for packaging supplies?
You can easily place an order through our website by browsing our product categories, adding items to your cart, and proceeding to checkout. Alternatively, you can contact our sales team for assistance.
06
What are your shipping policies?
We offer fast and reliable shipping across Australia. Orders are typically processed within one business day and shipped using trusted courier services.
07
Do you offer bulk discounts?
Yes, we offer competitive pricing and bulk discounts on large orders. Contact us to discuss bulk pricing and receive a customized quote.
08
Can I request samples before placing a bulk order?
Yes, we provide samples to help you assess the quality and suitability of our products before committing to a bulk purchase. Contact us to request samples or just roder from our Request Sample page. We dont charge for the samples but customers still need to pay for the shipping fee as a flat rate
09
What payment methods do you accept?
We accept a variety of payment methods including credit cards (MasterCard, Visa), direct bank deposits, and PayPal.
10
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through our courier’s website.
11
What is your return policy?
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the items within 30 days for a refund or exchange. Please see our return policy page for more details.
12
How do I contact customer support?
You can reach our friendly customer support team via phone at 1300 830 005, email at sales@nupack.com.au, or through our online enquiry form. We are here to assist you with any questions or concerns.
13
What are the advantages of using bubble mailers?
Bubble mailers provide excellent protection for fragile items during shipping. They are lightweight, cost-effective, and help ensure your products arrive safely.
Still have questions? contact us.
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